Frequently asked questions

Étoile Park Hôtel is located at 10 Avenue Mac-Mahon, in Paris’s 17th arrondissement, just a short walk from the Arc de Triomphe and the Champs-Élysées.

Étoile Park Hôtel has 22 rooms and suites, offering an intimate, personalised experience in the heart of Paris.

The hotel offers seven room and suite categories: Standard, Classic, Superior, Deluxe, Deluxe Balcony, Junior Suite Étoile and Junior Suite Arc.

Yes. The hotel has six rooms with balconies overlooking Avenue Mac-Mahon. Availability depends on the room category booked.

Yes. Several connecting rooms are available, making them particularly suitable for families or guests travelling together. We recommend requesting them when booking.

Yes. Certain rooms can be arranged with two single beds, upon request and subject to availability.

The Junior Suite Étoile features both a bathtub and a separate shower.

Yes. Our rooms have air conditioning, allowing you to adjust the temperature for your comfort.

Yes. Wi-Fi is available to our guests.

Yes. We are committed to providing a considerate, personalised welcome to guests with disabilities, taking account of individual needs and the facilities available at our property.

We encourage guests to let us know about any specific requirements before arrival so that we can help make the necessary arrangements for their stay.

Étoile Park Hôtel does not have guest rooms that meet wheelchair-accessibility standards. Owing to the building’s architectural constraints, the hotel accommodation benefits from an exemption granted by the relevant French prefectural authority.

Hestia Étoile restaurant, however, is accessible to guests with reduced mobility.

The hotel provides features including large-button telephones and a fire safety system with visual alarms.

Our team is also available to offer personalised assistance, within the practical and staffing capabilities of the hotel.

Yes, depending on their individual needs and the facilities available. We recommend contacting our team before your stay so that we can discuss the most suitable arrangements.

We are currently arranging dedicated disability-awareness and guest-assistance training for our team, as part of our commitment to ever more considerate and inclusive hospitality.

Yes. Hestia Étoile restaurant is accessible to guests with reduced mobility.

Rooms are available from 3:00 pm.

Check-out is by 12:00 noon.

Early check-in and late check-out may be arranged subject to availability. Please contact Reception to discuss the options and any applicable conditions.

Yes. Our Reception team is available 24 hours a day, seven days a week.

Yes. Our team can look after your luggage before your room is ready or after you have checked out.

Yes. Étoile Park Hôtel is home to Hestia Étoile, offering a gastronomic dining experience in an elegant, intimate setting.

The restaurant serves lunch from 12:00 noon to 2:30 pm and dinner from 7:00 pm to 9:45 pm.

Yes. Hestia Étoile welcomes both hotel guests and outside visitors, by reservation or subject to availability.

À la carte breakfast is served daily from 7:00 am to 10:00 am. A takeaway breakfast can also be prepared upon request.

Breakfast is included only where specified in the rate selected at the time of booking.

Yes. Room service is available 24 hours a day, with a selection tailored to different times of the day and night.

Please inform our team of any allergies or dietary requirements so that our kitchen can explore suitable options.

Étoile Park Hôtel does not have an on-site spa or fitness centre. Our Concierge team will be pleased to recommend nearby wellness venues and experiences.

Yes. Each room offers a carefully curated selection of beverages.

Our bathrooms feature toiletries from the French skincare house CODAGE.

Yes. Laundry and dry-cleaning services are available. Please contact Reception for details and prices.

Yes. Pets weighing less than 7 kg are welcome, subject to the hotel’s conditions.

Guide dogs and assistance dogs are covered by specific legal provisions and are not subject to this weight limit.

Of course. Whether you are celebrating a birthday, a romantic getaway or another special occasion, our team can arrange thoughtful touches such as flowers, champagne, chocolates or a birthday cake.

Please contact us ahead of your arrival so that we can make the arrangements.

Yes. Our Concierge team is available around the clock to assist you in planning your time in Paris.

A public car park is located directly opposite the hotel. Parking is subject to the operator’s rates and conditions.

Yes. Valet parking is available to guests dining at Hestia Étoile for lunch and dinner, subject to the service’s conditions.

Charles de Gaulle–Étoile station, served by Métro lines 1, 2 and 6 and RER line A, is just a few minutes’ walk from the hotel.

Yes. Our Concierge team can arrange private transfers to and from Paris airports and railway stations, with advance booking.

Yes. The hotel enjoys an exceptional location, just a few minutes’ walk from the Arc de Triomphe and the Champs-Élysées.

You can book directly with the hotel or through our partner booking platforms.

Yes. Our team will be pleased to discuss multi-room bookings and recommend the most suitable arrangements.

Yes. Some rooms overlook the inner courtyard. Please mention your preference when booking so that we can guide you towards the most suitable room category.

The Junior Suite Arc offers a privileged view of the Arc de Triomphe. We recommend booking this category in advance, subject to availability.

Yes. Our team can assist with restaurant reservations, cultural visits, performances, transfers and other Parisian experiences.

Absolutely. Please share your wishes with us before your stay. Our team will be delighted to explore ways to personalise your welcome.

Yes. Our Reception team is on duty 24 hours a day to respond to requests and provide assistance when needed.

Yes. The hotel is equipped with a fire safety system that includes visual alarm devices.

Please contact Reception before or during your stay. Our team will discuss your requirements and explain what assistance can be provided.